How to Troubleshoot Common Problems in Commercial Water Purifiers

1️⃣ Low Water Flow or Pressure Drop

Problem: If your purifier is dispensing water slowly or with low pressure, it’s usually due to a clogged filter, fouled RO membrane, or low inlet water pressure. Troubleshooting Tips:

• Check and clean the pre-filters.
• Replace clogged cartridges if needed.
• Ensure the inlet water supply has adequate pressure.
• Call Aqua Soft service experts if the RO membrane requires replacement.

💧 Timely filter replacement ensures consistent water flow and efficient purification.

2️⃣ Unusual Taste or Odor in Water

Problem: When purified water starts tasting or smelling odd, it often indicates expired filters, bacterial buildup, or chemical contamination in the tank or filters. Troubleshooting Tips:

• Replace carbon and sediment filters regularly.
• Clean and sanitize the storage tank.
• Flush the RO membrane.
• If the issue persists, schedule a professional Aqua Soft maintenance service for complete system cleaning.

3️⃣ Water Leakage Around the Purifier

Problem: Leakage is a common issue in commercial units, often caused by loose fittings, cracked pipes, or damaged O-rings. Troubleshooting Tips:

• Tighten loose pipe connections carefully.
• Inspect for any visible cracks or damaged joints.
• Replace faulty tubing or fittings immediately.
• Seek expert assistance from Aqua Soft technicians to prevent internal water damage.

4️⃣ No Water Dispensing

Problem: If your purifier isn’t dispensing water at all, it could be due to a faulty pump, blocked filter, or electrical malfunction. Troubleshooting Tips:

• Check the power supply and switch connections.
• Inspect the feed valve to ensure it’s open.
• Replace blocked filters if needed.
• If the pump isn’t working, call Aqua Soft service center for a quick repair or replacement.

5️⃣ Continuous Drain Water Flow

Problem: A constant drain flow usually indicates a damaged solenoid valve, high TDS levels, or membrane malfunction. Troubleshooting Tips:

• Check if the solenoid valve is functioning properly.
• Monitor TDS levels with a meter.
• Replace the RO membrane if it’s worn out.
• Get an Aqua Soft maintenance check-up to fix waste-water issues efficiently.

6️⃣ Purifier Making Noise

Problem: A humming or vibrating noise from the purifier is often linked to air trapped in the system, loose fittings, or a malfunctioning pump. Troubleshooting Tips:

• Release trapped air by turning the system off and restarting after a few minutes.
• Tighten loose fittings and screws.
• If the noise persists, the pump might need servicing — contact Aqua Soft experts for inspection.

7️⃣ Water Quality Not Meeting Standards

Problem: Even after filtration, if the TDS levels or taste of water are off, the purifier might need professional servicing. Troubleshooting Tips:

• Test water quality regularly using a TDS meter.
• Replace filters and membranes as per the schedule.
• Ensure the system undergoes routine sanitization.
• Enroll in Aqua Soft’s Annual Maintenance Contract (AMC) for guaranteed water purity.